Effective Date: 01.11.2025

At EpicSafar (operated by Bhaktika Services Pvt. Ltd.), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, mobile app, or use our travel and related services.

1. Information We Collect

• Personal Information: Full name, contact number, email ID, address, date of birth, identity proof (as required for travel bookings).
• Payment Data: Card, UPI, or bank details processed via secure gateways (we never store card information).
• Booking & Travel Preferences: Destination, dates, accommodation choices, dietary or medical preferences.
• Device & Usage Data: IP address, browser type, access time, referring URLs, cookies, and analytics data.

2. How We Use Your Information

We use your information to:

• Process bookings, reservations, and payments.
• Customize travel itineraries and recommendations.
• Send booking confirmations, invoices, and updates.
• Improve our website, app, and user experience.
• Provide customer service and respond to inquiries.
• Send promotional offers, if you have opted in.
• Ensure compliance with legal and regulatory obligations.

3. Data Sharing & Disclosure

We may share limited data with:

• Hotels, airlines, and transport vendors to confirm bookings.
• Payment gateways for secure transactions.
• Partner temples, event organisers, and local vendors for prasad/puja/travel facilitation.
• Legal authorities if required by law or court order.

We never sell your data to third parties.

4. Data Retention

Your data is retained only as long as necessary to fulfil the purpose of collection or as required by law.

5. Cookies

We use cookies and similar technologies for site functionality, analytics, and marketing. You can modify cookie preferences via browser settings.

6. Data Security

We implement SSL encryption, secure servers, and limited employee access to protect your data.

7. Your Rights

You may request:

• Access to your data,
• Correction or deletion of your data, or
• Withdrawal of marketing consent.

Email: contact@epicsafar.com

8. Updates

We may update this policy occasionally. Revisions will be reflected on our website with the updated date.